Shipping & Returns

SHIPPING

FEMME D'OR offers worldwide shipping for all orders placed. We ship to the Netherlands with PostNL and worldwide with DHL Express, for the fastest and most reliable service. Please see our shipping rates below. 

THE NETHERLANDS
PostNL (1-5 Business Days) - €6
Orders over €250 via PostNL (1-3 Business Days) - Free

BELGIUM
PostNL (1-5 Business Days) - €6
Orders over €250 via PostNL (1-3 Business Days) - Free

EU
DHL Express (1-5 Business Days) - €12,90 
Orders over €250 via DHL Express (1-3 Business Days) - Free

UK
DHL Express (1-5 Business Days) - €12,90 
Orders over €250 via DHL Express (1-3 Business Days) - Free

USA/CANADA
DHL Express (1-5 Business Days) - $22

REST OF THE WORLD
DHL Express (2-7 Business Days) - €25

Custom Taxes and Duties for non-EU countries are not included.

RETURN POLICY

Exchanges / refunds can be issued up to 30 days from the date the product was received. Please note that the returned must be send back within 30 days of the delivery date. The item must be returned in its original, unused, unaltered and unwashed condition with original tags and packaging included. You can return the package to the following address: Ambachtsheerenlaan 3, 3281MZ, Numansdorp, Zuid-Holland. If done so, the amount will be restituted within 5 business days. 

At this point in time we are not able to offer a refund of the transport costs.*